Refund Policy
At Cool Plugins, we prioritize customer satisfaction and aim to provide the best services for all our plugins. Please review our refund policy below:
- If you are not satisfied with the plugins handled by us, we offer a full refund within 14 days of purchase with no questions asked.
- Refunds are typically processed within 3-7 working days after the request is approved. Please note that changes in currency conversion rates might affect the final amount refunded.
- Refunds are not applicable for renewal subscriptions. We send an early reminder email about renewals to ensure you have sufficient time to manage your subscription.
If you wish to cancel your subscription, you can do so easily by logging in to your account.
- To request a refund, simply generate a support ticket through our [support portal link]. Our team will review your request promptly.
- This refund policy applies to all plugins we handle. Here is the list of all Products managed by us.
- If you are purchasing our products from the Envato marketplace then you must agree with the refund policy guidelines provided by Envato, here: – https://themeforest.net/page/customer_refund_policy
If you have any questions or need assistance, please don’t hesitate to reach out to our support team.